Privacy Policy

1. Introduction

Zapid AI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Email address when you join our waitlist or contact us
• Name and preferences when you create an account
• Usage data and interactions with our AI products
• Technical information such as IP address, browser type, and device details

3. How We Use Your Information

We use the information we collect to:

• Send you product updates, launch announcements, and early access invitations
• Improve and personalise your experience across our products
• Respond to your enquiries and provide customer support
• Analyse usage patterns to build better AI features
• Comply with legal obligations

4. Privacy by Default

Privacy is a core principle at Zapid AI, not an afterthought. Your health data, travel plans, financial information, and personal preferences are yours. We do not sell your personal data to third parties, and we do not use your data to train AI models without your explicit consent. Each product is designed with data minimisation in mind — we collect only what is necessary to deliver the service.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers who assist in operating our platform (e.g. email delivery, cloud hosting) — bound by confidentiality agreements
• AI model providers necessary to power product features — only the minimum data required
• Legal authorities when required by law or to protect our rights

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Waitlist email addresses are retained until you unsubscribe or request deletion. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

8. Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors interact with our site. We do not use advertising or tracking cookies. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email (if you are on our waitlist) or by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@zapidai.ai. You can also reach us via our contact page.